15bdt Privacy Policy

1. Introduction and General Information

15bdt ("we", "us", "platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 15bdt collects your personal information, how that information is used, to whom it is disclosed, and how it is kept secure.

By using our website https://15bdt.cam, you are considered to have given your consent to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy should be read together with our Terms and Conditions and Responsible Gaming Guidelines.

2. What Information We Collect

15bdt may collect the following information from you in various circumstances:

2.1 Registration and Account Information

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only those aged 21 and above may register)
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

• Copy of National ID (NID) or passport
• Proof of address (if required)
• Proof of ownership of payment method

2.3 Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Transaction history (deposits and withdrawals)
• Wallet balance and bonus details

2.4 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Time spent on the site and pages visited
• Cookie and session data
• Click history and gaming behaviour

3. Purpose of Using Information

15bdt uses your personal information for the following legitimate purposes:

3.1 Account Management

Your registration information is used to create, verify, and keep your account secure. This information is needed to confirm age verification and prevent multiple accounts.

3.2 Processing Financial Transactions

Financial information is used to correctly process your deposit and withdrawal requests and to detect fraudulent transactions.

3.3 Customer Support

Information is used to assist you via 24/7 live chat and to resolve your complaints and issues promptly.

3.4 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, fraud, and money laundering. This protects the interests of all honest users.

3.5 Responsible Gaming

Data is used to monitor your gaming behaviour, identify signs of problematic gambling, and provide support when needed.

3.6 Service Improvement

Analytical data is used to improve the experience on our platform, develop new features, and deliver a customised experience based on user preferences.

4. Disclosure of Information and Third Parties

15bdt never sells your personal information or transfers it to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with payment gateway providers such as bKash, Nagad, Rocket, and Upay.

4.2 Legal Obligations

We may be required to disclose information to comply with a court order, government agency investigation, or legal requirement.

4.3 Anti-Fraud Agencies

Information may be shared in cooperation with relevant authorities to prevent money laundering and fraudulent activities.

4.4 Technology Service Providers

Limited information may be shared with trusted technology partners for server hosting, data analysis, and security services — they are bound by confidentiality agreements with us.

5. Data Security Measures

15bdt takes industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: All data transfers on our platform are protected by SSL encryption.
• Password Hashing: Your password is never stored as plain text — strong hashing algorithms are used.
• Access Control: Only authorised staff may view your information when needed for specific tasks.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Cybersecurity: Our servers are protected by advanced firewalls and cyber attack prevention systems.

While we make every effort to protect your information, we acknowledge that 100% security on the internet cannot be guaranteed. We also ask you to use a strong password on your end and not share your account details with anyone.

6. Data Retention Period

15bdt does not retain your personal information beyond what is necessary. Retention periods are as follows:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be kept for a specified period to meet legal obligations.
• Transaction Records: Financial transaction records are retained for an extended period, as required by regulatory authorities.
• Marketing Data: Deleted immediately upon your opt-out.

7. Cookie Policy

Cookies are used on the 15bdt website. Cookies are small text files stored in your browser that help improve your experience using the site.

7.1 Essential Cookies

These cookies are essential for the basic functioning of the site — such as maintaining login sessions and ensuring security. They cannot be disabled.

7.2 Functionality Cookies

These cookies are used to remember your preferences (such as language selection). They make your experience more personalised.

7.3 Analytical Cookies

These cookies are used to understand how users interact with the site. This information helps us improve our services.

Cookie control settings are available in most browsers. However, disabling cookies entirely may cause some features of the site to not work properly.

8. Your Rights

As a user of 15bdt, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can contact us to correct inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (however, if legal obligations exist, complete deletion may not be possible).
• Right to Restrict Processing: In some cases, you can request that the use of your information be limited.
• Right to Data Portability: You can request your information in a structured, machine-readable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise your rights, contact us by email at [email protected].

9. International Data Transfers

15bdt primarily provides services in Bangladesh. However, our servers or technology partners may be located in various countries. In such cases, your information may be transferred to another country.

Whenever such a transfer takes place, we ensure that adequate data protection measures are in place in the recipient country and that the standards of this Policy are maintained.

10. Protection of Minors

15bdt is for those aged 21 and above only. We do not intentionally collect any personal information from minors.

If we become aware that a minor has registered on our site, that account will be closed immediately and the associated information will be deleted. If you are aware of a minor's account, please let us know at [email protected].

11. Policy Changes

15bdt reserves the right to change this Privacy Policy at any time. For important changes, we will notify users in the following ways:

• By posting a notice on the website
• By sending a message to the registered email address
• Via a pop-up notification at login

If you continue to use the site after changes have been made, you will be considered to have consented to the updated Policy. We therefore recommend visiting this page regularly.

12. Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We generally respond to all requests within a reasonable time. Requests related to the protection of your information will receive the highest priority.

For more information, visit our About Us page, Terms and Conditions, and FAQ page.